Morton The Koala

Orders are shipped out most business days.

Australia Post is the preferred carrier.

SHIPPING PRICING

AUSTRALIA

Standard - $9.90

Express - $15

Most parcels with Australia Post are arriving on time, but delays may be experienced at certain busy times of the year.

Please check your junk/spam folder if you are waiting to receive your tracking number/confirmation.

Morale 3 is not liable for incorrect information given when shipping information is asked at check out point. If the shipping address provided is incorrect we are not required to refund you, you the customer are responsible to make sure all shipping information is accurate before finalising your order.

All undelivered/unclaimed parcels that are returned back to us will be shipped back at the customer's own expense.

Morale 3 is not liable if your parcel is stolen because of a request for a safe drop or a delivery instruction is written to leave your parcel unattended.

Returns Policy
If you don't love your new purchase, you are able to return it back to us within 14 days of the delivery date for a STORE CREDIT.

If you believe you have received a faulty item, please email a photo of the fault, along with your order number to bernie@morale3.com prior to requesting your return.
To be eligible for a return, your item must be unused and in the same condition that you received it. 

Return Conditions
The item(s) must be returned within 14 days of the delivery date. Returns after this date will not be accepted.

To be eligible for a return, your item(s) must be unused and in original condition with all tags attached.

Unfortunately sale items cannot be returned unless there is a manufacturing fault.

We do not offer exchanges. If you have returned your product due to a change of mind or incorrect sizing, you can purchase the product in your required size (or another product) in a new transaction.

Due to hygiene reasons, there is strictly no returns on accessories.

Return shipping costs are payable by you. Shipping costs are non-refundable.

You are required to cover an re-shipping costs unless the new order value qualifies for free shipping.